Gathering of Personal Information This document outlines the process by which we collect personal data during your interaction with our website.
Handling of App Information Our platform provides guidance on managing data through our application, accessible on Android, iOS, and online. For further details, please refer to the Terms and Conditions (T&C).
Personal Data Processing We collect personal details when you utilize our website. This includes identifiable information such as names, addresses, email addresses, and user activities. We prioritize protecting your privacy and want to make it clear how we collect and use your personal data during your visit.
Information Collection During Website Visits
Server Log Data Collection When you visit our website without registering or providing personal data, we automatically gather information sent by your browser to our server to maintain site stability and security. The legal foundation for this data collection is our legitimate interest in optimizing system performance, enhancing user experience, improving website security and stability, and detecting potential misuse as per Article 6 (1) (f) of the General Data Protection Regulation (GDPR). This data is kept separate from other information sources and is not shared with third parties, except relevant authorities, legal representatives, and insurance companies in case of website misuse. The collected information is retained for 14 days.
Cookie Usage Cookies are stored on your device when you visit our website. Cookies are small text files placed on your hard drive that transmit certain information to us. They cannot execute programs or transmit viruses to your computer but help improve the efficiency and user-friendliness of the website.
Types of Cookies:
You can configure your browser to reject all cookies or only third-party cookies. However, rejecting cookies may make some website functions unavailable. For comprehensive information about the cookies used on this website, please visit the "Cookie Policy" section available on each page. The processing of essential and useful cookies is based on our legitimate interest in ensuring the functionality and security of the website as described in Article 6 (1) (f) of the GDPR. The use of non-essential cookies, such as analytics, reporting, and marketing cookies, requires your consent. You can withdraw your consent at any time by adjusting the cookie settings in the "Cookie Policy" section on each page.
Data Collection Methods
User-Provided Information We gather details you provide directly when you use our services or communicate with us.
Automated Information Gathering We automatically collect details about how you interact with our services, including the features you access, links you click, and search terms you use. This includes clickstream data and certain content-related information for server or data center versions. Administrators can disable or block this data collection.
Device and Connection Information We collect details about your devices, including connection types, operating systems, browsers, IP addresses, and the URLs of referring and outgoing pages. This helps us improve your service experience. The amount of data collected varies based on your device settings. Administrators can disable this data collection.
Cookies and Tracking Technologies We and our partners use cookies and other tracking technologies to identify you across different devices and services. More information can be found in our Cookies and Tracking Notice.
External Data Sources We receive information from third-party partners, such as advertising and market research providers, about your interests and interactions with our services and advertisements.
Our Approach to Using Collected Data
Use of Your Information How we use your data depends on the services you use, how you interact with them, and the preferences you have communicated to us. Here are the specific methods we use your information:
Service Personalization and Delivery We use your data to provide our services, process transactions, verify logins, offer customer support, and maintain and improve our offerings. This includes personalized features to enhance productivity and collaboration, such as analyzing team activities for relevant search results, notifications, and recommendations. We may derive your organization from your email domain to personalize content and use your job title to customize search results. For users of multiple services, we integrate your information for a seamless experience. Your interactions with our products and ads help us tailor your experience and communication.
Improving and Innovating Services We strive to make our services smarter, faster, and more useful. By analyzing feedback and usage patterns, we solve problems, identify trends, and develop new features. For example, we improve connection recommendations through the analysis of @mention interactions and refine topic suggestions based on search term analysis. New features are initially tested with a limited user group before broader rollout.
Service-Related Communication We use your contact details for essential transactional communications, including technical notices, customer support responses, subscription reminders, and purchase confirmations. You receive notifications about service interactions, such as @mentions or task assignments, via email or SMS. Personalized messages based on your activity help you get the most out of our services. While most of these communications are essential and cannot be opted out of, some offer the option to unsubscribe within the message or in your account settings.
Marketing and Advertising Engagement We use your contact and usage data to send promotional materials, including emails and ads on other websites, to increase engagement and improve your service experience. This may include surveys, newsletters, events, and updates on new features. You can manage these communications by following the instructions in the "Unsubscribe from Communication" section.
Customer Support Your data helps us resolve technical issues, analyze outages, respond to support requests, and improve our services. With your consent, we may share information with third-party experts for support-related queries.
Security and Protection We use your information to verify, detect, and respond to security incidents, and to monitor and prevent malicious, fraudulent, or illegal activities, including policy violations.
Legal Rights and Business Interests We use your data to comply with legal regulations, pursue legal claims, conduct audits, and in connection with corporate acquisitions, mergers, or purchases.
With Your Consent We use your data for specific purposes not listed above with your explicit consent. For example, we may share customer stories or testimonials with your permission to promote our services.
Legal Basis for Processing (EEA Users) For users in the European Economic Area (EEA), we process your data only when permitted under EU law. This includes providing services, pursuing legitimate interests (such as research and marketing), obtaining consent for specific purposes, or fulfilling legal obligations. You can withdraw your consent at any time, which does not affect previous processing. You can also object to the use of your data based on legitimate interests, which may limit your use of the services.
Sharing Collected Information
Service Providers We engage third-party providers to offer services such as website and application development, hosting, maintenance, analysis, and marketing. These providers access your information only according to our instructions and with necessary security measures to protect your data. Examples include cloud service providers hosting our data and analytics companies helping us understand how you use our services.
Business Partners To provide local support and customized customer solutions, we may share your information with consulting firms, resellers, customer support teams, and technical service providers. These partners help offer specialized services, resolve issues, and provide relevant solutions based on your needs.
Third-Party Applications Integrations with third-party applications within our services may allow these applications to access your data. This is necessary to offer enhanced features and seamless user experiences. For example, if you integrate a project management tool with our service, it can access relevant information to function correctly.
External Websites Our services may contain links to external websites operated under different privacy policies. When you visit these websites, their privacy policies govern the handling of your information. We recommend reviewing the privacy policies of each external website you visit to understand their data practices.
Third-Party Services Interactions with third-party services, such as social media or payment processors, may result in the sharing of certain information. For example, using a social media sharing feature may allow the platform to receive information about your activities. Similarly, a payment processor may collect and process your payment information when you make transactions through a third-party service.
With Your Consent We share your data with third parties when you explicitly consent. This may include participating in surveys, promotions, or other activities where you agree to share your information. We ensure that your consent is obtained clearly and transparently.
Legal Obligations In exceptional cases, we may disclose your information to comply with legal obligations, such as responding to court orders or legal processes. We may also share information to protect our products, enforce our rights, or respond to emergencies threatening the safety of an individual.
Affiliated Entities We share information with affiliated entities to optimize operations, improve services, and offer related products. This may involve sharing data with subsidiaries or parent companies to provide a cohesive and enhanced user experience across our service spectrum.
Corporate Transactions In the event of mergers, acquisitions, or sales of our company or assets, your information may be disclosed or transferred to relevant parties. This ensures continuity of service and effective transition of responsibilities. We will inform you about such changes and the subsequent handling of your information.
Data Rights and User Privileges
Rights Over Your Data As a user whose personal data we process, you have the right to access information about the origin, recipients, and purposes of your data. You also have the right to request the blocking or deletion of inaccurate or improperly processed data. Additionally, you can request corrections, data portability, and restrictions on the processing of your data.
Right to Object You have the right to object to the processing of your personal data based on your specific situation. You can object to the processing of your personal data for direct marketing purposes at any time without providing reasons.
Revocation of Consent You can withdraw previously given consent for the processing of your personal data at any time. This withdrawal is effective for future processing.
Submitting Requests and Inquiries To submit requests, revoke consent, or exercise your rights, please send an inquiry through a support ticket. Our team will promptly address your inquiries in accordance with applicable laws.
Filing Complaints If you believe that your personal data has been processed in violation of applicable data protection laws, you have the right to file a complaint with the relevant supervisory authority.
Updates and Modifications We may update this privacy statement periodically. All changes will be published on this page. For significant changes, we will notify you through prominent notices on our service homepages, login screens, or via email. We recommend regularly reviewing our privacy statement to stay informed about how we protect your data.